Account & Data Deletion

WrkEZ is Human Resources Information System software provided by WrkEZ Software Services FZCO to organizations. Accounts are normally created and managed by the organization that gives you access — usually your employer.

How to request deletion

Send an email to info@wrkez.com with the subject line "Account Deletion Request" and include the following:

1. Your details

   Your full name and the email address or user ID associated with your WrkEZ account. Please send the request from that email address where possible — it helps us verify you.

2. Your organization

   The name of the company or organization that provides your WrkEZ access.

3. What you want deleted

   State whether you are asking for deletion of your account only, or of your account together with the personal information associated with it.

4. Verification

   We may contact you to confirm your identity before acting on the request. This protects your account from deletion requests made by someone else.

What happens next

We acknowledge deletion requests and aim to confirm the outcome within 30 days of verifying the request. If we need more information, or if the request has to be coordinated with your organization, we will tell you and keep you updated.

If your account was provided by your employer

Where your WrkEZ account is part of an employer's HR environment, the employer controls the employment records held there. In that case we will refer your request to your organization's HR or system administrator, who decides how the records are handled, and we will act on their instruction. You may find it quicker to contact your HR team directly as well.

What is deleted and what may be retained

When a deletion request is approved, we remove or anonymize the personal information associated with your account in the live WrkEZ environment. Some information may be retained where:

• Your organization is required to keep employment records for a defined period
• We are required to retain information to meet a legal or regulatory obligation
• Information is needed to resolve a dispute or enforce an agreement
• Records exist in routine system backups, which are retained for a limited period and overwritten in the normal backup cycle

We do not keep information longer than necessary for the purpose that requires it.

Deleting the mobile application

Removing the WrkEZ app from your device stops that device from accessing the platform, but it does not delete your account or the information held in your organization's WrkEZ environment. To delete the account itself, follow the request process above.

More information

For details of what information we collect, how long it is kept and the other rights available to you, see our Privacy Policy.